Professional Property Management
It is our desire as professional property managers to make your investment as safe and secure as possible and to protect your pride of ownership. We would consider it an honor to be given the opportunity to discuss our services in detail with you and how your property will be managed by National ERA Servicing LLC.
Property Management Service
We understand that owning a rental property can be challenging and time-consuming. National ERA Servicing Property Management provides a suite of services that can provide you peace of mind ownership.
Our company succeeds in property management and maintenance services by providing a fully staffed team in all our management offices that handle the following:
- Supply rental applications and all other documents necessary to meet Landlord/Resident Laws.
- Handle all resident problems
- Fully account for all deposits
- Obtain bids and notify our clients prior to any excessive expenses regarding their property
- Ensure all required maintenance is done in a timely manner
- Provide 24- Hour emergency service.
- Fully computerized and detailed monthly statements accounting for all income and disbursements
- Disburse all resident deposit refunds and supply required documentation
- All collected rent and deposits are maintained in a client’s trust account, subject to periodic auditing
- Thoroughly screen all prospective residents
- Our web page provides 24-hour marketing of your vacant property
- Conduct an interior survey of the property every three months with a copy going to the owner
- We use leading edge software for managing your properties efficiently and cost-effectively
Investing in Leading Technology
We have invested in a web-based property management and accounting software so our experienced team can manage your properties with the highest level of service.
Our software not only provides great benefits to our office but we are also able to share many of these benefits with you:
- Respond more quickly and offer excellent service to both owners and residents
- At any time and from anywhere, we are able to securely access data about all properties. Sensitive records are safely stored in a state of the art data center which is automatically and routinely backed up.
- Save time and paper by using email to send monthly owner statements
- The statements are organized in a concise and easy to read format that details the performance of your property for the previous month. We can also post these monthly statements on a secure Owners Portal.
- Process and respond to maintenance requests more quickly.
- We can quickly resolve issues by accessing vendor information and use electronic work orders for more efficient communication. All records are stored for future access.
- Pay you even faster.
- Deposits can go directly into your bank account using ACH (electronic payments)
- Market your properties in more locations across the Internet, filling vacancies much faster.
- Our integrated system lets us professionally advertise your properties on our company Website site, Craigslist and other Internet locations.
- Prospective residents can apply online with the click of a button.
- Online applications are integrated with all vacancy postings. This means we avoid paper applications, saving lots of time and ultimately filling vacancies more quickly.
- Residents can avoid sending rent checks by paying their rent online.
- We avoid the time and expense of managing rent checks each month and this is great value add service residents.
Owner Statements Available Online
Did you know that you can now access your owner statements online?
- All data on your property is stored in a state of the art data center
- Access information about your property 24/7
- Access information about your property from anywhere with an internet connection